The SANZA Shop is completely dedicated in bringing you the very best shopping experience. If you have any suggestions or comments please email us at contact@sanza.co.uk.

Making a purchase could not be easier. Just browse our Menu, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on the Checkout Button and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard, American Express, Eurocard, Delate, Solo and Maestro. You may send your credit card information over the Internet, by phoning us or alternatively you may choose to send payment by cheque.

When you shop with SANZA you will receive vouchers worth 5% of your shopping total. When customers shop as a member the vouchers are automatically generated and attributed to your account directly after payment.

Earn potentially hundreds of pounds worth of vouchers by using the services of our Affiliate Companies. Click here to find out more.

Please note there are a small number of items (e.g. SANZA Sports team fees) that do not generate vouchers. All food and drink items DO.

Vouchers are only redeemable against the value of the shop only and not Delivery costs. You must be logged in as a member when you do your shopping to receive your vouchers.

To work out the weight of an order, we add 100 grams for the minimum box size and increase the actual weight of the goods by 20% to allow for the weight of addtional packinging.

A) Royal Mail - Parcels < 2kg

To make smaller orders more affordable we use Royal Mail Bands for lighter packages, and simply pass this charge on at cost.

Customers have the right to cancel their order seven working days from the day after that on which the goods are received. This applies to non perishable good only. It is the customer responsibility to 'restore' goods to us, therefore should we have to collect the goods ourselves then a courier fee will be deducted from any refunds (please be aware a collection fee costs more then our standard delivery fee, we are just passing this cost on).

We will consider any reasonable request after the seven day notice period.

If you wish to cancel your order please contact us as soon as possible on 020 8367-4983, we may still have to charge courier costs should cancellation not preceed order dispatch.

As most of our goods can take up to 8 weeks to arrive from the other side of the globe we sometimes have issues with best before dates. Please note that Best Before dates are simply a manufacturers indication of when a product tastes at its best, after which the taste and texture may be affected. Best before dates should not to be confused with a 'Use By' date which is illegal to sell after its date, due to health risks.

We aim to display the date for any product within 14 days of its best before date. If you want to know the dates for any products where the date is not displayed please feel free to call us on 020 8367-4983.

For orders made from the UK or the European Union, 17.5% VAT is included on items that incur VAT.

There have been no security breaches using our shopping system over the Internet. We use a specialised third party organistation Protx to process our transactions, as such we do not view or hold your Credit Card details in our database.

If you need to reach us, please email us at contact@sanza.co.uk, alternatively, you can call on 020 8367-4983.

SANZA does not disclose buyers' information to third parties.

We email our customers every two weeks or so, with any relevant news, specials and Happy Hours. If you do not wish to receive this newsletter, there will be an unsubscribe link at the bottom of the newsletter which will remove you from any future mailing.